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‎09-23-2022 04:44 PM

HP Recommended

Light comes on that it’s charging power light comes on and the caps lock button light turns on and off

i have an HP envy

1 person had the same question
1 REPLY 1

‎09-23-2022 08:26 PM

HP Recommended

Hello @Sarah371 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
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