cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
BevTut
New member
1 0 0 0
Message 1 of 2
315
Flag Post

My notebook won't boot up past the hp screen.

HP Recommended
Stream

I tried to do a factory reset on this notebook. It was given to us by someone else. Now I can't get past the hp screen. 

Tags (1)
1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,149 7,864
Message 2 of 2
Flag Post
HP Recommended

@BevTut 

Factory resets on used laptops almost never work.

 

Please describe what is on this "HP screen".



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation