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Jnwhip Student
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My notebook won't turn on. The battery is charged. The led won't come on with AC power either.

Notebook 15
Microsoft Windows 10 (64-bit)
My notebook won't turn on. The battery is charged. The led won't come on with AC power either.
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My notebook won't turn on. The battery is charged. The led won't come on with AC power either.

Hi @Jnwhip

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that the computer is not turning on.

 

I’d love to help!

 

Follow the steps in the below link to fix this issue.

 

http://hp.care/2c1dHut

 

Let me know how it goes question and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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