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Manahil1
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Message 1 of 2
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My screen was glitching and then it turned off and now my caps lock blinks

HP Recommended
Pavilion 360 m convertible 14m-cd0001dx

At first i updated my laptop and then the next day the screen started glitching and so i performed a forced shutdown 

then when i turned on the screen started glitching half way through and then it shutdown

now the screen is black and when i turn it on the caps lock button is blinking and nothing appears on the laptop screen

1 REPLY 1
Echo_Lake
Retired
Retired
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Message 2 of 2
Flag Post
HP Recommended

@Manahil1

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that your HP notebook is not working correctly. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start: https://support.hp.com/in-en/document/c01997899 and the issue persists, it could be a hardware failure. 

 

Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/             
 

Hope this helps!              
Please click “
Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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