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My touchpad isn't working. I think i accidentally click something so it froze. i think i disabled it

HP Recommended
HP W7B60EA
Microsoft Windows 10 (64-bit)

please help me solve this because i can't find in my settings how to enable my touchpad

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HP Recommended

Hi,

 

Using an external mouse , go  to the device manager and uninstall and reinstall the drivers for the synaptic touchpad driver from hp.com and , it should work , or even if you delete the touch pad drivers , the touch pad will work with the windows generic drivers , but the special features such as pinch and zoom option or the scroll option using the two fingers will stop working , do let me know how it goes, or in case you need any assistance.

 

Cheers,

Dhee

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Hi ! i already go to my device manager but i don't know how and which to uninstall there. I'm sorry it's just that i don't know what to do.

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@kimkaianne

 

Apologies for jumping in unannounced!

 

 

According to your information, this is your computer:

HP Notebook - 15-ay010nx (ENERGY STAR)

 

Your TouchPad Driver:

File name: sp75629.exe

Release details

Released: Apr 15, 2016

Version 19.2.11.36 Rev.A

 

  • Download and save the driver to your Downloads folder >
  • Open a File Explorer window > navigate to your Downloads folder >
  • find the downloaded file > double-click on the file to install the driver

 

Before you do that, though, try the following:

 

On your Touchpad, in the upper left corner (for most touchpads, at least) >

FIRMLY double tap the corner > depending on the touchpad model, this will "switch on" the touchpad

 

NOTE:  This feature may not be available in all touchpads.

 

More places to look for information:

 

References from the How-to Section:

 

 

 

From the Troublshooting Section:

 

 

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Dragon-Fur

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