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- Re: My windows 8 HP gives me a 24 didget failed code when I ...
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06-30-2019 04:27 PM
My windows 8 HP gives me a 24 didget failed code when I did a hard drive long test does that mean have a bad hard drive
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Accepted Solutions
06-30-2019 06:04 PM
Hi:
Yes, it means the hard drive needs to be replaced and the operating system reinstalled.
Below is the link to the service manual for your notebook. The HDD R & R procedure can be found in chapter 6.
http://h10032.www1.hp.com/ctg/Manual/c04886216
You may want to consider replacing the mechanical hard drive with a better performing, normally more reliable solid state drive (SSD).
06-30-2019 06:04 PM
Hi:
Yes, it means the hard drive needs to be replaced and the operating system reinstalled.
Below is the link to the service manual for your notebook. The HDD R & R procedure can be found in chapter 6.
http://h10032.www1.hp.com/ctg/Manual/c04886216
You may want to consider replacing the mechanical hard drive with a better performing, normally more reliable solid state drive (SSD).
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