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Markh66
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Message 1 of 6
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NO BOOt up,power light flashes for 10 seconds then goes off

NO Boot up on power on,loops every 10 seconds trying to start,black screen. Have tried all the virtual assistance methods with no luck.

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HP Support Agent
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Message 2 of 6
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NO BOOt up,power light flashes for 10 seconds then goes off

@Markh66

Welcome to HP Community!

Here's what you need to do, to identify the issue and resolve it accordingly:

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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Markh66
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Message 3 of 6
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NO BOOt up,power light flashes for 10 seconds then goes off

No luck on that solution I’m afraid, but thanks for replying.

 

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HP Support Agent
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Message 4 of 6
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NO BOOt up,power light flashes for 10 seconds then goes off

This is a hardware issue with the notebook, I would personally suggest you contact our HP Support for further assistance.

 

Click here: www.hp.com/contacthp

 

Keep me posted on further assistance. I hope that helps! 

Have a great day ahead!

Raj1788
I am an HP Employee 

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Markh66
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Message 5 of 6
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NO BOOt up,power light flashes for 10 seconds then goes off

Hi, Thanks Raj, have been in contact with hip customer services earlier today and arranged for it to be returned for investigation.

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HP Support Agent
HP Support Agent
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Message 6 of 6
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NO BOOt up,power light flashes for 10 seconds then goes off

Keep me posted for further assistance.

 

Have a great day!

Cheers 🙂

 

Raj1788
I am an HP Employee 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation