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‎07-22-2017 09:04 AM - last edited on ‎07-22-2017 05:28 PM by Retired

HP Recommended
Product: Hp probook 640 G1
Operating System: Microsoft Windows 10 (64-bit)

Need the Bios password. It is still default but i don't know what it is.

SKU Number: F1q71es#abn

 

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-22-2017 09:10 AM

HP Recommended

@ChristianEfteda

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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1 REPLY 1

‎07-22-2017 09:10 AM

HP Recommended

@ChristianEfteda

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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