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‎10-21-2018 02:33 PM - edited ‎10-21-2018 03:19 PM

HP Recommended
Product: HP G62-222US
Operating System: Microsoft Windows 7 (64-bit)

Hello, how are you?

Yesterday my HP G62 series notebook didn't start up. The power button light is on, the wifi button is orange, the cap lock button is blinking once and the screen is black. I took out the battery and I did not plug in the AC power cord and it still did not turn on. My notebook was working fine until yesterday. I got the notebook in 2010. I need some help. Thank you for your time.

4 REPLIES 4

‎10-21-2018 08:56 PM

HP Recommended

Unfortunately a 1 blink code is not good news. The page here has blink codes and meaning:

https://support.hp.com/us-en/document/c01732674

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‎10-23-2018 05:40 PM

HP Recommended

Is there any way to get it fixed?

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‎10-23-2018 09:21 PM - edited ‎10-23-2018 09:22 PM

HP Recommended

If you want to try replacing the processor your Maintenance and Service Guide lists compatible ones. Probably best sources for them will be Ebay:

https://support.hp.com/us-en/product/hp-g62-200-notebook-pc-series/4150047/model/4221449/manuals

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‎10-29-2018 01:51 PM

HP Recommended

Thank you very much.

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