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Rookster33
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Message 1 of 2
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Need to contact help by phone

HP Recommended
Envy x360

Did an update on a brand new laptop.  Stuck in loop on Initiating BIOS.  Tried various ways to correct and now it is asking me for an admin password, which I do not believe I created.

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WAWood
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Message 2 of 2
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HP Recommended

@Rookster33 

HP does not provide links for phone support in the US because of Scammers that were harvesting those numbers, calling customers, and charging them money for services they did not need.

To get a phone number, you have to go to the HP site listed below, create a support case, and after that, HP will provide contact information, possibly including a phone number. That link is not going to let you create a support ticket if your warranty has expired -- because HP does not provide phone support outside of the warranty period.

US contact link: https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
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