02-14-2020 10:06 AM
My son has accidentally set a bios password or power on password on his: hp rtl8723be(Product Number: X5D58EA). He doesn't know how he set it, or what the password may be. After three failed attempts I get the following: System Disabled with the code [i 75881374 ] in a blue box.
I used (http://www.tech-faq.com/reset-bios-password.html) to find the code '60789970', but it doesn't work. I've also tried pressing CTRL+ENTER after using it but it still doesn't work.
02-14-2020 10:09 AM
Unfortunately, the HP support community does not allow us to help you with your BIOS password. The only solution is to contact HP and, if necessary, contact them several times to complete your case.
Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
I recommend that you get on Contact HP from your country or region.
The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.
Please do not hesitate to contact us in case of need.
|I'm not an HP employee. Did this message answer your question? Include it below as an Accepted Solution! Did you find this message useful? Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.|
HP Expert support community HP France.