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Locked

‎06-26-2019 01:50 PM

HP Recommended
Product: OMEN by HP 15-ax209no
Operating System: Microsoft Windows 10 (64-bit)

After three unsuccessful attempts to enter the password, BIOS returns code i 68590210

Is it possible to retrieve a code to unlock the BIOS?
If not, is it possible to reset BIOS in some way? From what I have read there is no way to remove any battery since the BIOS settings are nowadays stored persistently.

I recently bought the computer and the seller claims that he has never entered BIOS settings or set any password.
And he is the only owner of it...

 

Best regards,

Stefan

1 REPLY 1

‎06-26-2019 01:56 PM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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