08-25-2019 04:02 AM
I'm having a lot of trouble with my new laptop.
It came with FREE DOS, and I installed Windows 10 64 bit.
I'm pretty tech savvy so this one baffles me.
The laptop crashed with a blue screen, and it's been in a loop ever since.
I tried changing every possible bios option, nothing seems to work.
Heres what I tried so far :
Bootable USB with Windows 10 in every possible option and bios option
Bootable Recovery from HP
Updated BIOS downloaded from HP with Bootable USB
Tried 3 different USBs to boot Windows but it keeps getting the Blue Screen
I can't even boot to get to the install phase of windows I get the god **bleep** blue screen right before it when it starts loading
I used Secure Erase to erase the SSD, and when I dont use a USB, I get a screen saying that there is no OS
And yet when I boot up the Windows, it acts like there are broken drivers and I cant recover, reinstall or anything it's just useless at this point
I think it may be a hardware issue at this point since I've literally tried every possible combo and nothing works
I've tried, MBR, GPT, Legacy & Secure Boot on and off and mixed.
I keep getting a different Blue Screen Error every time, like 20 different
I ran diagnostics The Ram Passed as did the SSD but wierldy the SSD runs to 10% then jumps to Passed
The only thing I can think of right now is to open the laptop and check if the Ram or SSD is loose if not I'm sending it back, a horrible first HP experience truly.
The machine is stuck in a loop, and I've downloaded Windows 3 times to make sure it's not hte Bootable USB that's corrupted but nothing works.
If there's a way to completely clean everything and reset it so I can start fresh, maybe that will work since nothing will be on the PC, because as of right now, it's useless.