New Omen Laptop takes ages to load after login

[Jasmanji]

I got my new Omen HP laptop today, it booted fine the first time but after restarting it now takes up to 10 minutes to load, all I get is a black screen with a cursor.

I can still open task manager, I reset the laptop and it worked fine but after restarting it the problem returned. It works fine once it'spaded but it's taking far too long to load.

I've followed the trouble shooting on the website to no avail, there seems to be a Windows update that won't update, hp development company l.p. system 5/26/2017 6.0.21.1
Error 0x800f0247

If I can't get a solution quickly I will have to return it, I'm heading off to uni and I need a working computer asap.

[Huffer]

Its an accelerometer driver and there is a long thread about it here:

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Development-Company-L-P-Sys...

[Jasmanji]

Thanks for the reply, that thread is fornhepping woth th

[Huffer]

Huh??? It's long but if you read it there is a fix spelled out. I would not take it back. This issue is temporary and will be fixed soon. There are a couple different threads out there about it right now. 

[Jasmanji]

Thanks for the reply, that thread helps with the update however no one on there seemed to have the slow loading issue that I have.

[Huffer]

I think I did see where others said it slowed their computer down and I have seen slow loading as a complaint with this issue perhaps on different threads. Do the fix, remove the error and if you still get slow loading take it back. Worth the effort to avoid all that, I think. 

[Jasmanji · Accepted solution]

So after checking other threads I disabled the app readiness service in system configuration, now it loads straight away. I still have the windows update issue but I'll wait for a more easy fix, it's not causing any obvious problems so I'm ok to wait.

[danlnyc]

I am experiencing literally the same exact issue.

Brand new Omen. After latest update my PC takes about 10 to 15 minutes to load up after typing in my password.

Will that solution work for my issue?

[Jasmanji]

Yeah try these instructions I followed

Do a search on your computer for msconfig.
Open System Configuration
Go to Services tab and disable App Readiness
Reboot your computer.

It should load normally now

To get windows to update properly do the following
Open Device Manager

Device manager/System Devices/HP Mobile Data Protection Sensor

Right click and choose Update Driver.

Hope this works for you

[mdklassen]

Also, read: https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/SOLVED-For-everyone-who-is-having-black-screen...

There are over 100 messages posted to this thread, all with the same symptoms as yours.