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- Notebook Boot and Lockup
- New (old) laptop. Needs a new password
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01-28-2024 06:30 AM
HP Recommended
Product: HP EliteBook 820 G3 Notebook PC
Hi
I purchased a 2nd hand laptop and installed Windows etc. All was working well until it required a restart, which I did. After restarting it wanted a new password - but to change the password it needs to old password which I don't have. How do I unlock it?
Thanks
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