Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

No bootable device

HP Recommended
Hp stream

Idk what happened but my laptop won't start up ever since it forced me to update to win10 but then told me not enough room and the laptop was brand new, so ive had it since win 10 came out but never been able to use it , why is it not working anyone anyone bueller bueller? I have a viking tablet and and some usb thumbdrives is there anyway to down load something off my tablet to the thumb drive and then put it onto my laptop? I know nothing about computers so please step by step with baby steps

Tags (1)
Level 15
Level 15
10,976 10,928 2,160 4,319
Message 2 of 2
Flag Post
HP Recommended


What you can do is to create a bootable pendrive with the OS on it. You will need another PC where you can download the media creation tool from Microsoft and run to create the USB. There is an explanation on the <Microsoft page


You will then boot the PC from the USB drive and then clean install the OS on the notebook. During the installation procedure choose custom install and delete all partitions. Install in unallocated space.

After installation completely update the PC and Windows will find the necessary drivers.

some further info:


Hope it helps,



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation