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‎12-03-2020 09:03 AM

HP Recommended
Product: HP Pavilion 15-cd003no
Operating System: Microsoft Windows 10 (64-bit)

Hi!

Two days ago I made a larger Windows XP update (it took about an hour). The laptop started and I made a new update checkup and was suggested to make another update, which I did. After that my laptop didn't start, not even after rebooting it.

What happens when I turn it on is that the power light comes on, but the screen stays black and nothing happens. I can hear some low noise (fan?) but nothing else happens. The computer do turn warm beneath after a while. 

Grateful for help!

2 REPLIES 2

‎12-03-2020 10:35 AM

HP Recommended

@Lekrot 

We can't help without know the actual version of Windows you are using -- as your thread says both Windows XP and Windows 10.



I am a volunteer and I do not work for, nor represent, HP
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‎12-03-2020 01:58 PM

HP Recommended

It is Windows 10 - I am sorry about the misstake.

Thank you for looking into my problem!

 

 

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