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‎01-19-2020 02:59 PM

HP Recommended

Hi my laptop was working fine. Today there is no power what so ever in machine. I have taking the battery out and plugged in AC . Solid white light staying on  howvever no boot up sounds ..completely dead.

1 person had the same question
1 REPLY 1

‎01-20-2020 02:43 PM

HP Recommended

Hello, you can try to make an hardware reset. For this you need to unplug your AC adapter, and your PC's battery if removable, and press during 30 seconds Power button with any power. 
After replug PC's battery and AC adapter and tell me color of the LED alongside AC connector (on your PC).

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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