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No power

HP Recommended
Hp stream 11

My hp stream 11 won’t charge.  The light by adaptor just blinks and nothing happens when I try to power it on.  It is only 6 months old so I don’t think it is battery.

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HP Support Agent
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HP Recommended


Welcome to the HP Community


Could you please help me with the exact model name or the product number of the notebook?

And the operating system of the computer?


However, I suggest you perform a Power reset on the computer using this link:


Then, perform a BIOS restore on the notebook using this document:


Keep me posted, how it goes!

Have a great day!


I am an HP Employee 

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