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-1963-
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No power

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Hp stream 11

My hp stream 11 won’t charge.  The light by adaptor just blinks and nothing happens when I try to power it on.  It is only 6 months old so I don’t think it is battery.

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Raj1788
HP Support Agent
HP Support Agent
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@-1963-

Welcome to the HP Community

 

Could you please help me with the exact model name or the product number of the notebook?

And the operating system of the computer?

 

However, I suggest you perform a Power reset on the computer using this link: https://support.hp.com/ph-en/document/c01684768

 

Then, perform a BIOS restore on the notebook using this document: https://support.hp.com/in-en/document/c02693833

 

Keep me posted, how it goes!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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