Not detecting hard drive

[AshrayShiva]

My laptop model is HP Notebook - 14-r113tu, Upon turning the device on, it displays as "boot device not found" and the hard drive is not detecting(it displayed as Not installed).  With the help of the previous community answer, I replaced with a brand new hard drive, but the problem still persists "boot device not found" and then i tried to install OS-8, but still no help at all.  Please, I request you people to help me out.

[Riddle_Decipher]

@AshrayShiva Welcome to HP Community!

Please follow the below steps to identify and resolve this concern:

Step 1: Perform a hard reset

HP Notebook PCs - Performing a Hard Reset or Forced Reset

Step 2: Restore BIOS default settings

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)

Step 4: Re-seat the hard drive (here's a generic video that shows how to re-seat the drive: Click here) > 3F0 error represent a hardware malfunction, a reseat should help, if it doesn't or you aren't comfortable, please Contact HP as the next step will not help.

Step 5: Perform an HP System Recovery

If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions:

Click here for instructions.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

[Echo_Lake]

@AshrayShiva
Thank you for posting back. 

This sounds like hardware related issue with the system hard drive, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[AshrayShiva]

My hp machine warranty has been expired. I am from Hyderabad, India. Do hp service centers check out of warranty devices by taking the service charges? 

[asmita6658]

Hi @AshrayShiva

I have sent you a private message with the contact details. 

Thanks!