cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
80
Flag Post

Not opening and showing black light

HP Recommended
HP Pavilion 15-cs2082tx
Microsoft Windows 10 (64-bit)

Please help me my system gets hang and i use power to restart it but after power on it is showing a black screen light on it and the power led is on . 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
12,982 12,959 1,019 986
Message 2 of 2
Flag Post
HP Recommended

@An15_-, Welcome to HP Support Community!

 

I appreciate your efforts and time in trying to resolve the issue. Now, follow the steps from the document HP PCs - Computer Does Not Start to isolate and fix the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation