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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Notebook's Beeping
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11-29-2018 11:20 PM
I have a HP 2000-2b19WM that's giving a beep code os 3 long followed by 2 short beeps. The Caps Lock key will blink twice over and over with a pause seperating them. I've looked at the generic HP Beep Codes and they just don't fit. I read in the HP troubleshooting guide and it says to look up the codes specific for my motherboard, but I can't find them. The motherboard in my system is HP Part Number 657324-001.
I've already used another know good keyboard and memory. I've also reset the BIOS by removing the battery and tried the Remove Power-Press the Power Button for 20 Seconds-Power Up just for grins and giggles. The system still gives me the same error condition. Where can I find the appropriate code list to find the troublesome hardware issue?
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Accepted Solutions
12-01-2018 12:19 PM
11-30-2018 03:07 AM
Hi
Does this match?
You get a LONG (MAJOR) signal category, RED LED &
then a SHORT (MINOR) signal category, WHITE LED.
Major – the category of the error; Minor – specific error in that category.
The AUDIBLE repeats 5 times, and the VISUAL until power is removed.
Hardware | 3.2 | The embedded controller has timed out waiting for BIOS to return from memory initialization.
Indicates potential memory failure. | 1 Reseat memory. 2 Correct memory configuration. 3 Test with known good memory. 4 Replace affected component. |
11-30-2018 07:37 AM
Well, maybe it does. The audible alert IS 3 long and 2 short which repeats 5 times. The visual is white only, for the 2 flashes, and continues until power is removed. I've replaced the memory, which is the same as the origina,l and tried it in the other socket. I also removed the battery to reset the BIOS. Where did you find the answer for the audible tones? My gut is telling me the main board is bad.
11-30-2018 11:59 AM
Hi
That answer is my version of the convoluted corporate crud that HP issue, I hoped to make it more understandable and acceptable.
https://support.hp.com/us-en/document/bph07107
Perhaps research and try the BIOS repair option also
11-30-2018 02:43 PM
Thank you for that info. They do make it tricky to find information. I don't do this kind of work everyday and was not aware that you could recover the bios in that fashion. Then again, I usually forget things by the next day anyhow. I update after I try those procedures.
11-30-2018 05:22 PM
I just couldn't resist complicating things. I didn't start those procedures yet, but the PC stopped beeping. The CAPS Lock still blinks. Now for the brain-fart question....Does the System Board have a piezo or does it use the speakers? I ask because I can't find anything resembling a piezo.
12-01-2018 01:36 AM
Hi
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance a... | 4.84MB |
http://h10032.www1.hp.com/ctg/Manual/c03575298
12-01-2018 12:03 PM
Thank you for that addition info. Unfortunately, the System Board (Motherboard) appears to be NFG. I looked at it, with fresh eyes, this morning and the bootup is not the only problem. The processor get blistering hot after only 1 minute or so. I will archive the information you provided links for in case there needed on another notebook repair.
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