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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎01-10-2019 01:27 AM

HP Recommended
Product: OMEN BY HP 15 CE018DX
Operating System: Microsoft Windows 10 (64-bit)

OMEN BY HP 15- CE018DX BOIS ADMINSTATOR PASSWORD IS LOCKED AND UNKNOWN. FORGOTTEN BY THE ORIGNAL OWNER. MY SERIAL NUMBER IS 5CD7421RD5. IT WANTS ME TO ENTER A USB AND PRESS 1

4 REPLIES 4

‎01-10-2019 02:40 AM

HP Recommended

Welcome to the HP Support Community @SIMMOON

 

When asked for the password just hit enter 3 times.

 

Post any code if you receive one???

 

REO

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‎01-11-2019 07:12 PM

HP Recommended

ALL IT DOES IS TELL ME TO INSERT SPAREKEY USB AND PRESS 1... IT LIST MY SERIAL NUMBER,,, THATS IT

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‎03-03-2019 07:10 AM

HP Recommended

Sorry I replied while back 

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‎03-03-2019 07:13 AM

HP Recommended

Sorry I replied while back 

@REO51ST

When I enter the wrong Administrator password it tells me to insert a passkey via USB... 

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