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‎08-24-2023 08:23 AM

HP Recommended
Product: OMEN by HP - 17-an135ng
Operating System: Microsoft Windows 11

The laptop does not want to turn on - no image. The equipment is OMEN by HP - 17-an135ng.
The laptop is having trouble booting up. Sometimes it resets several times before it shows the image. When it boots up everything works fine. I replaced the battery because it was weak, moved the RAM from one slot to another, reloaded Windows and a new bios. Still the same . Regardless of whether it starts from the battery or from the charger, it has problems with providing the image. I can hear it working but it reboots itself or I have to do it and try again. I also connected it to the monitor and the same situation.
Any ideas?? Thanks for your help.

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