Obtaining SMC.bin file after warranty expired

SirMobi11 · ‎03-02-2021

Hi,

I'm getting an error saying "Product information is not valid" and apparently it can be fixed by putting missing information manually. But I need to unlock mpm using SMC.bin file first.

Unfortunately my warranty already expired.

Is there any chance to get this file from hp support?

Thanks for any help

WAWood · ‎03-02-2021

@SirMobi11

NO -- as HP no longer supplies those files.

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SirMobi11 · ‎03-03-2021

@Wawood any chance you'd might know if there is other way of fixing "Product information is not valid" error?

WAWood · ‎03-03-2021

@SirMobi11

Sorry, no I do not.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP