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HP Recommended
HP Envy
Microsoft Windows 10 (64-bit)

Hey ,

HP envy with windows 10 64 bit intel i5 processor 

Just recently on power up   in stead of HP  wheel I get a blank screen with a blue message box  

Enter administrator Password or Power on password   .  

 all keys sound a beep 

then 

Invalid password 

Then  [ i 51242656 ]

https://vimeo.com/wavesandmeans/review/520209199/51ca17a661 

This continues for several attempts ,  needing to power off   , eventually it boots up 

Has anybody else seen similar 

🙂 help  

 

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