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Chenlee
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Message 1 of 2
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Omen 15 cant turn on after updating bios

HP Recommended
Hp omen 15 dc111tx
Microsoft Windows 10 (64-bit)

Hi, i was updating my bios from hp support assistant, and then it asked me to restart the pc, so i did, and not long after that, im not paying attention but i think the bios update is finished, and then the pc turned off and i cant turn it back on. It was fine before this. It also could be that my laptop is restarted when the bios update havent finished. Any solution?

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
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HP Recommended

@Chenlee Welcome to HP Community!

 

I understand that the Omen 15 can't turn on after updating bios.

 

Please perform the below steps and check.

 

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

 

Set BIOS default and restart:

  1. Restart your notebook.
  2. During startup, press F10 repeatedly until the BIOS menu is displayed.
  3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
  4. Select Yes to confirm.
  5. Press F10 to save changes and exit.
  6. Select Yes to confirm.
  7. The computer restarts using the default settings.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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