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‎01-18-2020 12:36 PM

HP Recommended
Product: HP Omen 870-224
Operating System: Microsoft Windows 10 (64-bit)

I upgraded my processer as per recommended upgrades by installing the intel I7-7700 65W. Now my computer starts up but won't boot screen, keyboard, usb's or mouse. Can someone help me?

1 REPLY 1

‎01-18-2020 04:13 PM

HP Recommended

@mxeagle 

 

Please

 

1. Reseat it properly,

2. Update BIOS using the latest one from

 

            https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-870-200/13687063/model/15741160

 

Regards.

BH
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