• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ZBook 15 G6
Microsoft Windows 10 (64-bit)

A big hello to everyone !

 

I have a HP ZBook 15 G6 running a Windows 10 Pro x64 and i have upgraded the BIOS via HP Support Assistant. All the process was done automatically . After upgrade(BIOS and drivers) the center and right side of the laptop is overheating, the fans working at low level and O.S. it's running a little slower with freezes problems(freeze 1-3 seconds when i open start menu,a setup, even opera sometimes...).  This thing happened to me 3,4 months ago but i could downgrade the bios to a 2019 version and all the problems dissapears succesfully. Now when i want to install a previous version of BIOS i get this message: BIOS update denied by system policy. BIOS Update did not proceed because the system administrator has locked the BIOS version and when i try to install an update from BIOS menu it show me that exist a previos version of BIOS and to update on it but also in final getting the same message. ( Actual BIOS version 01.05.03 to 01.04.00 ) .

I've changed different drivers for GPU's, Intel Dynamic Tuning, reinstall the O.S., reset the bios factory defaults but no changes what so ever.

It's annoying to discover that i couldn't install a previos version of BIOS and HP force me to remain at this version causing different problems . 

I would appreciate your immediate attention to this matter and hopping to restore my system to it's original state.

 

BIOS Version: 01.05.03 

 

IMG_20200520_074419.jpg

 

IMG_20200520_074429.jpg

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.