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Mailootje
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Message 1 of 2
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Solved!

Owner forgot his password and sell's the laptop to me... :(

HP Recommended
Elitebook 845 G7
Microsoft Windows 10 (64-bit)

Hi,

 

My problem right now: 

 

The previous owner of this notebook forgot his bios password and sell this notebook to me...

Now I need to change some settings because it's for work, but I cannot change anything because his password is still on it. He does not have a spare key and lost his password.

 

So what now? Can I reset it somehow? I really need to go into the bios to switch some things on and off.

 

Kind regards,

 

Mailootje

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MarcusC
Moderator
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Message 2 of 2
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HP Recommended

Hey @Mailootje 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.

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MarcusC
Moderator
Moderator
2,551 2,466 116 665
Message 2 of 2
Flag Post
HP Recommended

Hey @Mailootje 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
Was this reply helpful? Yes No
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