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HP Recommended
HP Pavilion x360 - 14-cd0077tu
Microsoft Windows 11

My PC constantly shows CMoS error during startup. I tried several ways to resolve it but nothing worked. Moreover the battery too, despite of being connected to the charger shows discharging. The PC doesn't start if not connected to the charger and the battery constantly shows 7% charging only..

Kindly help in resolving this issue..

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Dev05 

 

Maintenance and Service Guide (the most important documentation)

http://h10032.www1.hp.com/ctg/Manual/c06140017.pdf

 

(1) Shutdown ( No Sleep or Hibernate ) your notebook

(2) Remove battery

(3) Disconnect power charger

(4) Press and hold power button for 30 seconds

(5) Install battery

(6) Connect power charger

(7) Start and enter BIOS to load setup defaults, save and exit

(8) Shutdown

(9) Start again. Do you still have CMOS error ? Then the internal CMOS 3V (Voltage) battery (CR2032) has to be replaced.

See Maintenance and Service Guide

 

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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             ⌨️

View solution in original post

3 REPLIES 3
HP Recommended

Hello @Dev05 

 

Maintenance and Service Guide (the most important documentation)

http://h10032.www1.hp.com/ctg/Manual/c06140017.pdf

 

(1) Shutdown ( No Sleep or Hibernate ) your notebook

(2) Remove battery

(3) Disconnect power charger

(4) Press and hold power button for 30 seconds

(5) Install battery

(6) Connect power charger

(7) Start and enter BIOS to load setup defaults, save and exit

(8) Shutdown

(9) Start again. Do you still have CMOS error ? Then the internal CMOS 3V (Voltage) battery (CR2032) has to be replaced.

See Maintenance and Service Guide

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

HP Recommended

Solved..Thanks a lot..!

HP Recommended

Hello @Dev05 

 

It was a great pleasure to help you 

 

best regards

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