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Lolahlyn
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Message 1 of 2
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PC won't turn on

HP Recommended

Hi, so I updated my Hp Model 14-ck0007ni last night and this  morning I've been unable to switch my pc on. Any suggestions on what I can do. 

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PiterGeek
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HP Recommended

Does the HP Logo even come up on the Screen at the Start? If not, it is a hardware issue.

 

Pull out the Battery and remove the power cord Press and hold the power button for 30 seconds. Plug in the Power cord only and see if the laptop powers up If it does, insert the battery.

 

If there's any sign of life after that, you can just try to recover from failed Updates or Version Update install which causes Windows to fail to start: 

1) Try whichever method works here to get into Advanced Startup Options to run System Restore if this is a Windows Update, or Go Back to Old Version if this is a version update. https://www.tenforums.com/tutorials/2294-advanc... 

2) If necessary create bootable installation media to access the repair options: https://www.minitool.com/create-a-bootable-recovery-usb-disk.html 

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