Janaskribova Student
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Pavilion 15-g002nc wont turn on

Pavilion 15-g002nc
Microsoft Windows 10 (64-bit)
Hello, my laptop HP Pavilion 15-g002nc suddenly won't turn on after a year and a half of working perfectly. I have tried hard reset, it didn't help. When I press the power button, the LED lights (wifi indicator as well as power indicator on the side) come on for 5 seconds, then turn off. No flashing though, they just stay on for 5 seconds. Other than this, it doesn't show any signs of life, no sound or vibration. Is there something I can do to fix it?
Chimney83 Honor Student
Honor Student
4 4 0 0
Message 2 of 2
Flag Post
HP Recommended

Pavilion 15-g002nc wont turn on

Have you done a hard reset. if not, perform it. 


disconnect the power cord, if the battery is removable, remove it. without the battery and power cord, press and hold the power button for 15-20 seconds.

Now connect only the power cord and without the battery, try to turn the PC ON.

If the issue persists, try different wall outlet. 

If it still does not power ON, you will to consider this as a Hardware failure.

You can contact HP and setup a service or contact any authorised service provider.



0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation