04-21-2016 04:26 PM
04-22-2016 11:36 AM
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Based on the information that you provided, it seems that the CPU stopped functioning properly. You may consider contacting HP Phone Support for additional options. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
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Have a great weekend!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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