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Manu29
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Message 1 of 2
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Pc won't turn on. Fan is running. Hp15 bg004au

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Hp 15bg004au
Microsoft Windows 10 (64-bit)

How to reset bios via usb. I downloaded the bios file from the hp web site and installed it into a flash drive.I tried 'win key + b' during boot. It's not working. Is it having a different combination?

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Manu29

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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