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‎01-12-2021 09:59 AM

HP Recommended
Product: Hp notebook 15
Operating System: Microsoft Windows 10 (64-bit)

I installed an IsO file to fix a windows problem which worked for a day and then I encountered the sam problem, Installed the ISo the second time and I endend up with two windows on the same volume plus a windows.Old , every time I boot my pc it prompts me to choose an operating system, when I choose, it restarts and goes back to chose an operating system. Stuck in a loop

 

1 REPLY 1

‎01-12-2021 12:18 PM

HP Recommended

@Kajan1 

 

Now, perform perform a CLEAN install Windows 10, do NOT select update/upgrade just a CLEAN install using new ISO file (or installation media) created from

 

        https://www.microsoft.com/en-us/software-download/windows10

 

Regards.

BH
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