• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Whenever I play two times of similar category they crash my laptop resulting in the BSOD then when I try to reboot it it results in boot device not found then when I go to systems diagnostics then leave it the pc turns on the off then the process continues till I'm lucky it actually reboots. I have tried reseting the laptop but keeping files (it still does the same thing) and I don't know what to do.

1 REPLY 1
HP Recommended

 Hi @Anderson-jacob

 

Requesting for serial Number PC/Notebook/Laptop

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Gaya1239

HP Support  


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.