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04-10-2024 07:00 AM
Product: HP Pavilion - 15-cs3006tx
Operating System: Microsoft Windows 10 (64-bit)
When I am pressing power button in my laptop, it is glowing. My laptop is charging, also there is power in usb port, I have checked. Nothing is coming on the display in the screen. It is totally black. There is no issue in the display because I connected another monitor with hdmi cable to my laptop, there was also no display at all.
1 REPLY 1
04-11-2024 03:39 PM
Here's a video from HP Support about diagnosing the issue of the laptop starting but having a black screen instead of any display:
https://www.youtube.com/watch?v=sj6kYmT7GLs
I am a volunteer and I do not work for, nor represent, HP
This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
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