cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 1
126
Flag Post

Power-on Authentication Faild

HP Recommended
ProBook 450 G4
Microsoft Windows 10 (64-bit)

I tried to use fingerprint for power-on authentication and create it for my user then try to use three fingerprint it gave me message this user already used

then i delete the authentication and try again and restart i found only "mycomputername\sqlexpress02", "mycomputername\sqlexpress04", "mycomputername\sqlexpress06", "mycomputername\sqlexpress08", "mycomputername\sqlexpress11"

my computer AND USER name: "PLANNING-HP\MUAZ" not found and it's password faild and also finger print not recognized.

 

i sent the invoice and request to support and stil waiting

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation