Power-on Password blue screen

[DjChaese78]

Hello I haven problem with my notebook HP Compaq nc6320, when i turn it on a blue screen appears with the indication Power-on Password and keyicon.

I have tried different kind of methodes like removing the bios battery, enter a digit code but you can't see where you write it down the only screen you see is the blue screen with the Power-on  Password.

I also made a usb boot bios recovery so when i press f9 and asked the pc to boot from usb flash drive the blue screen appears direct after it with the Power-on Password,

Any help please thank you

Cedric

[REO51ST]

Welcome to the HP Support Community @DjChaese78

This is from an old post of mine:

Different model but lets see if it works:

Remove AC, main battery and memory cover.

Then remove memory sim and plastic protector if under the sim.

Look for the gold contacts marked CMOS_CLR1.

Use small flat head screw driver to short contacts. “Do it 2-3 times.”

Replace plastic protector memory sim and memory cover

Not to sure if it is the same setup for this model???

We don't get many of these in anymore???

REO

[DjChaese78]

Hello thank you for your respons on my problem with the power on password blue screen problem.

I followed your steps but i can't find what you mention on your picture? I took two foto's and then you will see that it is not the same model like yours.

Thank you,

Cedric

[REO51ST]

@DjChaese78

Many of those older models have a set of jumpers like that.

But on yours I can see it does not.

So lets see:

Entering 3 wrong passwords does not produce a hash code???

Removing the AC, MAIN battery and the BIOS/RTC battery does nothing???

No CLR contacts to short???

Stringent Security is set:

Sorry @DjChaese78 thats all I have.

REO