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Power up password on Compaq presario CQ56, how do i remove it?

Compaq presario CQ56

My friends laptop started bringing up a password that she never set on boot up.  if you imput the wrong password 3 times it gives the code62050514.  She never set up this password.  What do I do to remove this password.  

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Power up password on Compaq presario CQ56, how do i remove it?

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