10-19-2019 06:50 AM
First Pavilion dies after 4 weeks use. It booted with crackling sound, and I could log on to Windows, but it did die after approximately 3 minutes.
Second Pavilion (Replacement after sending Pavilion #1 for repair) dies after 1 week of use. After pushing the power button, the LED lights and the fan starts up, and after just a second it dies again. No reaction whatsoever.
The LED besides the power supply lights up, but still I tried another HP power supply to no avail.
15 second power on hard reset (non-removable battery) both with and without connected power supply and
Pressing and holding down Windows - B while pushing power (no more than 2 seconds) both with and without connected power supply.
I registered the laptop for repair again.
After the first repair no information about the root cause was supplied.
I hope someone can suggest what is wrong.
10-21-2019 05:35 PM
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