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Locked

‎07-27-2022 04:17 PM

HP Recommended
Product: HP ProBook x360 440 G1 Notebook PC
Operating System: Microsoft Windows 11

Hi, i´ve created a password and fingerprint for my nootbook.

after restart it is not recognizing de password neither the fingerprint. And i cant do nothing in the computer because when i poweron , it asks for the Power-On Authentication password.

 

Could any one help me please.

1 REPLY 1

‎07-27-2022 04:58 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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