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Saphiriela
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Message 1 of 2
77
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HP Recommended

Powerpack in Powerup Backpack not working

 

I tried to charge it with my laptop charger (HP Envy), but the only thing it does is flashing the four lights. I left it charging overnight, but no change.

 

I find it funny, that there was no charger in the box. You have to have HP laptop to charge it, there is no other way 😄

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HP Support Agent
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Message 2 of 2
38
Flag Post
HP Recommended

Powerpack in Powerup Backpack not working

@Saphiriela

 

Welcome to the HP Community.

I'll be glad to assist you with the power issue.

 

To provide you with an accurate solution, I'll need a few more details:

Could you please help me with the exact model name or the product number of the notebook and the operating system?

Did you try with a different charger?

 

Keep me posted.

 

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

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