• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-03-2018 03:15 PM

HP Recommended
Product: HP ProBook 4530s Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I have a HP ProBook 4530s that won't boot up successfully after updates download then restart.  This started when it tried to download and update Windows 10 updates KB2267602, KB4057291, KB4058043, KB4054517, KB4053577.  When it would hang I would have to reboot and go back to a previous restore point to get the computer working again.  Eventually the restore point got corrupted.  I pulled the HDD to save the data and replaced it with a SSD.  I have loaded Windows 10 using a USB stick created from the Media Creation Tool.  Windows 10 installed fine.  But it rebooted after downloading updates it hangs with a blank screen in the same way.

 

I've tried every method of repairing Windows 10 updates I could find on the web.  I would have thought a clean install on a freshly formated drive would fix everything.  But maybe there is a hardware/driver incompatability?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.