09-10-2019 02:16 AM - last edited on 09-10-2019 08:50 AM by kevin-t
Hello! I need the latest bios for HP Pavilion DV9500, s/n [edited]. I replaced HDD to SSD and my notebook didn't work with a new equipment. I need a file for update bios via USB (*.BIN) because WINFLASH worked was not correct and now my notebook didn't load.
Please, help me and please show link for this update. Thank you a lot.
09-12-2019 06:14 PM
@AnyIv I'm afraid the device is obsolete and no driver or BIOS support files are available for it on the HP website, you may want to consider upgrading the device or looking for the BIOS on 3rd party websites, please ensure its genuine or it may not work.
Also, to recover the last working BIOS: click here for steps.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
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Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
I am an HP Employee
09-16-2019 10:16 AM
@AnyIv If that didn't work, we've reached the end of the road, you may need to get the motherboard flashed to resolve the issue, and I suggest you talk to HP support and discuss your options,
follow the below steps to get started:
1) Click on this link - http://www.hp.com/contacthp/
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
here's how private messages work: Click here for details.
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
I am an HP Employee