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Message 1 of 2
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Problem with software/hardware

HP Recommended
HP EliteBook x360 1030 G2
Microsoft Windows 10 (64-bit)

Greetings Everyone,


My laptop(HP EliteBook x360 1030 G2) with win 10 PRO keeps on getting turned on whenever I Shut down it. As soon as I press shut down tab it goes to "blue screen" "shutting down" and withing an instance is goes all blank and again open up to login screen welcoming me again.

Would be very glad if anyone could provide me a solution or a probable cause for the same.

I thank you in advance.





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Message 2 of 2
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HP Recommended


Read this thread from the community Win10 forums:


Pay particular attention to the suggestions in post #11 -- as that is most likely your issue.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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