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HP Recommended
Pavilon g7 1265nr
Microsoft Windows 7 (64-bit)

Buenas noches a todos

Les comento que mi laptop hp pavilon g7 1265nr con procesador intel core i5 con windows 7 64 bits, se daño la mainboard por humedad y no fue posible repararle y compré otra, la cambié, le conecté todo bien pero le enciendo y no da video, los leds encienden bien, los leds de wifi enciende, leds de Caps look lo presiono y enciende no titila, también el led de numbloq la presiono y si funciona tampoco titila.

Conecté un monitor externo pero tampoco sale video, no sé que puede ser.

La diferencia que pude ver es que la placa dañada tiene el amd de gráficos y la nueva mainboard no tiene.

1 REPLY 1
HP Recommended

 Hey  CristianRVV 😁

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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