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Locked

‎11-29-2019 06:20 PM

HP Recommended
Product: Probook 650 g1

I have just set the bios password, and I know what it is, then i made a user in The bios and he have The administrativ and I only made him. But egen i turn The computer on it want The password for that user, and I didn't set a password for him, only The admin password, and I know it for sure But when i typ it, can't open The computer. And one time I pressed a key that The admin password worked. And now I can't remember what key(s) I pressed. I try to remove both batteries and The ram for a while but nothing happend. So can you please tell me how to do?? Please!!

Best regards

Olof

1 REPLY 1

‎11-29-2019 07:21 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

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