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HP Recommended
HP Pavilion g6-1305er Notebook PC

Format HDD. Install new Windows 7 SP1 x64.  Install DriverPack Solution. One week laptop works without error. Today...
WhatsApp Image 2019-10-19 at 19.58.05.jpeg

WhatsApp Image 2019-10-19 at 19.58.07.jpeg

What the hell. Help me please. How to repair it?

1 REPLY 1
HP Recommended

@-KSA-

 

Product information programmed into the system board is missing or invalid, Hence you are getting this error.

 

Refer to this document: https://support.hp.com/in-en/document/c01443496 for  Product Information Not Valid Error Displays before the Computer Starts

 

Keep me posted, how it goes!

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Raj1788
I am an HP Employee 

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